Shipping policy
Shipping Policy
At Everlo, we deliver your order quickly, reliably, and with care.
Order Processing Time
All orders are processed within 1–2 business days.
You will receive a shipping confirmation email with tracking details once your order is dispatched.
Please note:
Processing time may be slightly longer during peak or holidays periods.
Delivery Times (Australia)
Once shipped, orders typically arrive within:
- 2–6 business days for metro areas
- 3–8 business days for regional areas
Delivery times may vary based on location and courier conditions outside our control.
Dispatch origin
Orders are shipped from Sydney, Australia
We ship via Australia Post and trusted courier partners
Shipping Costs
Flat rate shipping Australia-wide.
• Flat rate shipping: $9.99
• Free shipping promotions may be offered on qualifying orders during special events or launch periods.
Order tracking
Once your order has shipped, you will receive a tracking link via email.
You can follow your parcel’s progress at any time.
Incorrect Shipping Details
Please ensure your shipping details are accurate at checkout.
We are unable to take responsibility for delays or losses caused by incorrect or incomplete addresses.
If you made an error, contact us as soon as possible at support@everlo.com.au — we may be able to update it before your order ships.
Lost or Delayed Parcels
If your order appears lost or is significantly delayed, please contact us and we will assist in locating it through the courier.
International Shipping
We currently ship within Australia only.
International shipping will be available in the future.
Questions?
If you have any questions about your order or shipping, contact us anytime: