Terms of service


Terms of Service

Welcome to Everlo. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.


These Terms are governed by Australian law, including the Australian Consumer Law (ACL).





1. Overview



This website is operated by Everlo. Throughout the site, the terms “we”, “us” and “our” refer to Everlo.


By visiting our site, creating an account, or purchasing from us, you engage in our “Service”.

You agree to be bound by these Terms, including any additional policies linked on our website.


If you do not agree, you should not use our website.


 


2. Online Store Terms



By agreeing to these Terms, you confirm that:


  • You are at least 18 years old, or have permission from a guardian
  • You will not use our products for illegal or unauthorised purposes
  • You will not transmit malware, viruses, or harmful code
  • You will provide accurate information during checkout



 


3. Product Information



We aim to ensure all product descriptions, images, pricing, and stock levels are accurate.

However, occasionally:


  • Colours may appear differently on screens
  • Stock may sell out before updates
  • Prices may change without notice



We reserve the right to correct errors and update information at any time.


 


4. Orders & Payment



When you place an order, you agree that:


  • All information provided is accurate
  • You are authorised to use the payment method
  • Payment must be completed before your order is shipped



We reserve the right to refuse or cancel orders for reasons such as:


  • Suspected fraud
  • Incorrect pricing or stock information
  • Violations of these Terms



All payments are handled securely by Shopify Payments, PayPal, or other approved gateways.




5. Shipping & Delivery



Shipping times provided at checkout are estimates only.


Delays may occur due to:


  • High order volumes
  • Couriers
  • Customs
  • Events outside our control



We are not responsible for delays once an item has been handed to the carrier.

Please refer to our Shipping Policy for full details.




6. Returns & Refunds



Your rights are protected under the Australian Consumer Law.


You are entitled to a replacement or refund if a product:


  • Is faulty
  • Is significantly different from the description
  • Does not perform as expected



Change-of-mind returns are subject to our Returns Policy.


You must provide proof of purchase.


For full details, please refer to our Returns & Refund Policy.


 


7. Accuracy of Billing & Account Information



You agree to:


  • Provide complete and accurate billing, shipping, and contact details
  • Update your information as needed
  • Not misuse accounts or create fraudulent profiles



We may cancel or limit orders placed by individuals, households, or accounts that violate our policies.



8. Optional Tools & Third-Party Services



We may use third-party tools or apps (such as email marketing, reviews, or analytics).


These tools may have their own terms and policies.

We are not responsible for the operation or functionality of third-party services.




9. Third-Party Links



Our website may include links to third-party websites.

We are not responsible for the content, security, or policies of external sites.



 

10. Intellectual Property



All branding, logos, product names, images, layouts, and website content belong to Everlo.

You may not copy, reproduce, or use our content without written permission.


 


11. Prohibited Uses



You are prohibited from using the site or its content to:


  • Break any laws
  • Collect or track personal information of others
  • Upload harmful or malicious code
  • Spam, phish, or scam
  • Interfere with website security
  • Use the site for commercial resale without permission



 


12. Limitation of Liability



To the maximum extent allowed by Australian law, Everlo is not liable for:


  • Loss of profits
  • Loss of data
  • Business interruption
  • Indirect or consequential damages



Your statutory rights under the ACL remain unaffected.


 


13. Indemnification



You agree to indemnify and protect Everlo from any claims, damages, losses, or fees arising from your breach of these Terms or misuse of our website.


 


14. Severability



If any part of these Terms is found to be invalid, the remaining sections remain enforceable.




15. Changes to These Terms



We may update these Terms at any time.

The latest version will always be published on this page.

Your continued use of our website means you accept the updated Terms.




16. Contact Information



For questions about these Terms:


📩 hello@everlo.com.au